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Privacy Policy

Effective Date: 04-02-2025

Last Updated: 03-17-2026

Your Privacy Rights at a Glance

We collect information you provide and information about how you use our services. We use this information to provide our services, improve user experience, and communicate with you. You have rights regarding your personal information, including the right to access, correct, delete, or restrict its use.

Quick Links:

  • Information We Collect
  • How We Use Information
  • Your Privacy Rights
  • Contact Us

1. Who We Are

Data Controller: BAYSIDE BOOKS LLC
Address: 635 S GAY AVE PANAMA CITY FL 32404
Email: INFO@BAYSIDEBOOKS.LLC

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Name, email address, phone number
  • Username and password
  • Profile information and preferences
  • Legal Basis (GDPR): Contract performance, legitimate interests
  • CCPA Category: Identifiers, commercial information

Communication Information:

  • Messages you send us (support, feedback, inquiries)
  • Survey responses and feedback
  • Legal Basis (GDPR): Legitimate interests, consent
  • CCPA Category: Identifiers, professional information

Payment Information:

Billing address and payment method details

  • Transaction history and purchase records
  • Note: Credit card details are processed by SQUARE/PAYPAL and not stored on our servers
  • Legal Basis (GDPR): Contract performance
  • CCPA Category: Commercial information, financial information

Content You Create:

  • Posts, comments, uploads, and other user-generated content
  • Legal Basis (GDPR): Contract performance, consent
  • CCPA Category: User-generated content

2.2 Information We Collect Automatically

Usage Information:

  • Pages visited, time spent, features used
  • Search queries and interaction data
  • Device and browser information
  • Legal Basis (GDPR): Legitimate interests
  • CCPA Category: Internet activity, inferences

Technical Information:

  • IP address and general location
  • Device type, operating system, browser type
  • Cookies and similar tracking technologies
  • Legal Basis (GDPR): Legitimate interests, consent (for cookies)
  • CCPA Category: Identifiers, internet activity

Analytics Information:

  • Website performance and user behavior analytics
  • Error reports and diagnostic information
  • Legal Basis (GDPR): Legitimate interests
  • CCPA Category: Internet activity, inferences

2.3 Information from Third Parties

[INCLUDE IF APPLICABLE]

Social Media Integration:

  • Profile information from social media accounts when you connect them
  • Legal Basis (GDPR): Consent
  • CCPA Category: Identifiers, characteristics

Business Partners:

  • Information from partners who refer you to our services
  • Legal Basis (GDPR): Legitimate interests
  • CCPA Category: Identifiers, commercial information

3. How We Use Your Information

[SPECIFIC PURPOSES REQUIRED FOR GDPR ARTICLE 6]

3.1 Primary Business Purposes

Service Provision:

  • Creating and managing your account
  • Providing requested services and features
  • Processing transactions and payments
  • Legal Basis: Contract performance

Communication:

  • Responding to your inquiries and support requests
  • Sending service-related notifications
  • Providing customer support
  • Legal Basis: Contract performance, legitimate interests

Service Improvement:

  • Analyzing usage patterns to improve our services
  • Developing new features and functionality
  • Conducting research and analytics
  • Legal Basis: Legitimate interests

3.2 Marketing and Promotional Purposes [IF APPLICABLE]

Marketing Communications:

  • Sending promotional emails and newsletters
  • Personalizing marketing content
  • Legal Basis: Consent (you can opt out anytime)
  • Opt-out: [UNSUBSCRIBE INSTRUCTIONS]

3.3 Legal and Safety Purposes

Compliance and Protection:

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our terms of service
  • Legal Basis: Legal obligation, legitimate interests

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

Third-Party Services:

  • Payment processors: SQUARE/PAYPAL
  • Email services: GMAIL
  • Analytics providers: ECWID
  • Cloud hosting: ECWID

Safeguards: All service providers are contractually required to protect your information and use it only for specified purposes.

4.2 Business Transfers

In connection with mergers, acquisitions, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4.4 With Your Consent

We may share information in other situations with your explicit consent.

5. Your Privacy Rights

[COMPREHENSIVE RIGHTS SECTION FOR GDPR/CCPA COMPLIANCE]

5.1 Rights Under GDPR (EU Users)

Access: Request a copy of your personal data we hold
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data
Restriction: Limit how we process your information
Portability: Receive your data in a portable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for processing at any time

How to Exercise Rights: [EMAIL/FORM/PROCESS]
Response Time: We will respond within 30 days
Right to Complain: Contact your local data protection authority

5.2 Rights Under CCPA (California Residents)

Right to Know: What personal information we collect, use, disclose
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of sale of personal information (we don't sell)
Right to Non-Discrimination: Equal service regardless of privacy choices

How to Exercise Rights:

  • Email: [PRIVACY EMAIL]
  • Phone: [PHONE NUMBER] [IF REQUIRED]
  • Online Form: [LINK TO FORM]

Verification: We may need to verify your identity before processing requests
Response Time: We will respond within 45 days

5.3 Additional Rights [OTHER JURISDICTIONS]

  • Canada (PIPEDA): Access and correction rights
  • Brazil (LGPD): Similar to GDPR rights
  • Australia (Privacy Act): Access and correction rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and access controls
  • Regular security assessments and updates

Organizational Safeguards:

  • Employee training on data protection
  • Limited access to personal information
  • Data breach response procedures

Breach Notification: We will notify affected users and authorities as required by law within 72 hours of discovering a breach.

7. Data Retention

Account Information: Retained while your account is active and for 3 MONTHS after closure
Communication Records: Retained for ONE YEAR for customer service purposes
Usage Analytics: Aggregated data retained indefinitely; identifiable data for ONE YEAR
Legal Requirements: Some information may be retained longer to comply with legal obligations

Deletion: When retention periods expire, we securely delete or anonymize your information.

8. Cookies and Tracking Technologies

[DETAILED COOKIE POLICY - LINK TO SEPARATE POLICY IF EXTENSIVE]

8.1 Types of Cookies We Use

Essential Cookies:

  • Required for basic website functionality
  • Cannot be disabled
  • Legal Basis: Legitimate interests

Analytics Cookies:

  • Help us understand how users interact with our site
  • Providers: ECWID
  • Legal Basis: Consent

Marketing Cookies:

  • Used for targeted advertising
  • Legal Basis: Consent

9.2 Managing Cookies

Browser Settings: You can control cookies through your browser settings
Opt-Out Tools: POP UP

Cookie Consent: POP UP

Note: Disabling certain cookies may affect website functionality.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under this age. If we discover we have collected such information, we will delete it promptly.

Parental Rights: Parents can request access to, correction of, or deletion of their child's information by contacting us at INFO@BAYSIDEBOOKS.LLC

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes:

Notification Methods:

  • Minor Changes: Updated "Last Modified" date
  • Material Changes: Email notification and/or prominent website notice
  • Notice Period: [30 DAYS] advance notice for material changes

Your Options: If you disagree with changes, you may close your account or contact us with concerns.

11. State-Specific Disclosures

11.1 California Residents (Additional CCPA Requirements)

Categories of Information Collected (Last 12 Months):

  • Identifiers: YES- CUTOMER INFORMATION IS COLLECTED FOR WISHLISTS, ORDERS, & MARKETING EMAILS IF SELECTED
  • Commercial Information: NO
  • Internet Activity: YES- CUTOMER INFORMATION IS COLLECTED FOR WISHLISTS, ORDERS, & MARKETING EMAILS IF SELECTED
  • Geolocation: YES- TAXES
  • Professional Information: YES- CUTOMER INFORMATION IS COLLECTED FOR WISHLISTS, ORDERS, & MARKETING EMAILS IF SELECTED

Sources of Information:

  • Directly from you
  • Automatically through website interaction
  • From third parties: [LIST IF APPLICABLE]

Business Purposes for Collection:

  • Service provision and improvement
  • Communication and customer support
  • Security and fraud prevention
  • Legal compliance

Third-Party Sharing:

  • We do not sell personal information
  • We share with service providers for business purposes

11.2 Nevada Residents

Nevada residents have the right to opt out of the sale of covered personal information. We do not sell personal information, but you may submit an opt-out request at INFO@BAYSIDEBOOKS.LLC.

12. Contact Information

Questions or Concerns:

  • Email: INFO@BAYSIDEBOOKS.LLC
  • Mail: 635 S GAY AVE PANAMA CITY FL 32404

Response Time: We aim to respond to all privacy inquiries within 72 HOURS

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